Privacy Policy

Last Updated: August 1, 2026

At Chem Horizons, accessible from chemhorizon.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Chem Horizons and how we use it.

1. Information We Collect

If you contact us directly or request a commercial quote, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account or place an order, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and chemical supply services
• Improve, personalize, and expand our platform and user experience
• Understand and analyze how you use our website
• Develop new products, services, features, and formulations
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Process your commercial transactions, inquiries, and logistics requests
• Send you emails and notifications regarding order status and technical specifications
• Find and prevent fraud

3. Log Files & Analytics

Chem Horizons follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

4. Data Protection & Security

We employ robust security measures to protect your personal and business data against unauthorized access, alteration, disclosure, or destruction. However, remember that no method of transmission over the internet, or method of electronic storage, is completely secure.

5. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at legal@chemhorizon.com.